Mike Tetterton

Founder, Chief Executive Officer

Mike Tetterton, a persistent entrepreneur with an extensive hotel background, created his first start-up at the young age of 19. In 1999, Tetterton established his own extended stay lodging hotel brand, Home-Towne Suites. Three years later, Tetterton recognized an industry need for better project lodging management and responded with Creative Lodging Solutions®, an award-winning travel partner that has already reserved over 13 million traveler nights and counting!

Marsha Couch

Founder, Chief Financial Officer

Marsha Couch, a certified CPA, assisted in building the original CLS™ client base. Before joining Creative Lodging Solutions, Marsha was controller at Hughes Aircraft Company. Marsha manages Creative Lodging Solutions’ financial planning and developing strategic goals, resulting in 50% compound annual growth.

Carolyn Hundley

Founder, Chief Culture & Development Officer

Carolyn held Regional Operations positions for various companies such as Lodgeworks, Marriott, and Wyndham International before joining CLS. Carolyn currently oversees human resources, marketing, and training as Chief Culture and Development Officer. Embodying the benevolent spirit she fosters within CLS’ culture, she leads the company’s Charitable Giving Committee and plays a huge role in helping CLS earn the Best Places to Work title for six years straight.

Cindy Rudovich

Chief Sales Officer

Cindy Rudovich, a Certified Hospitality Sales Professional (CHSP), is Chief Sales Officer of Creative Lodging Solutions® and recipient of numerous top sales awards. Her clients have included large Fortune 500 companies such as Home Depot, Nortel, AT&T, Pfizer, and Coca-Cola. Cindy has taken Creative Lodging Solutions from its start-up stages to the experienced corporate partner it is today.

Tammye Rushing

Chief Strategy and Implementation Officer

Tammye Rushing, MBA, joined CLS in 2016. Tammye previously held roles in Management Consulting as Principle Consulting Engineer at CDW and VP of Business Development for Realogy. Her responsibilities include identifying untapped potential lying within the CLS organization, guiding the organization through transformation initiatives, and understanding and identifying ways to improve the Customer Experience for CLS clients and their travelers and hotels.

Tim Mullarkey

Chief Technology Officer

Tim Mullarkey joined CLS with over 30 years of executive experience in IT and a strong focus on customer service technology. Tim has worked for companies like OptumRx/United Health Care and Comcast to lead their teams through complex technical frameworks. He’s proficient in managing all aspects of both information-dispensing programs for pharmacies and relationship management systems for call centers. He looks forward to developing the new IT strategy and will be accountable for all technical development and support at CLS.

Joe Nageotte

Senior VP of Operations

Joe Nageotte comes to CLS with over 25 years of business leadership experience. He previously served as Executive Vice President at RISE Air and Senior Vice President of CheapCaribbean.com, as well as having held leadership positions with American Express, Charles Schwab, and Starwood Hotels. Joe guides Creative Lodging Solutions’ many Operations teams by developing strategic and tactical goals and following up with results-based implementation. Joe is passionate about travel and customer experience.

Della Deerfield

VP of Finance

Della Deerfield, CPA, joined CLS in 2014 as VP of Finance. She previously held roles in the healthcare industries as VP of Finance/CFO position at Marcum and Wallace Hospital and CFO/CRO at St. Joseph Hospital in Berea. Della’s responsibilities include managing CLS’ internal audits, forecasts, cash controls, and budgets.

Sarah Brown

VP of Marketing

Sarah brings 13 years of strategic marketing experience to CLS with a background in leadership roles in the cloud communications industry. Brown is hyper-focused on the customer experience and client engagement. She is proud to claim the team responsible for marketing campaigns and communications at CLS.

Jackie Ellis

VP of Human Resources

Jackie Ellis, MALER and SPHR, and CLS’ VP of Human Resources, has over 10 years experience in all aspects of human resources for diverse industries– including automotive manufacturing, healthcare, energy, and food and beverage. Jackie strategically plans employee relations, benefits design and administration, compliance, and safety for the growing employee base of CLS. The fiercely competitive VP’s secret goal is to become a game show contestant.

Randy Arvin

VP of Operations

Randy is the Vice President of Operations; he’s specifically focused on hotel supplier development, account management, and our alternative lodging teams. Randy brings to CLS decades of experience in Operations including TQM (Toyota Quality Management) as well as global supplier development. His goal for the company involves positioning Operations for significant growth by implementing lean principles both internally and externally — resulting in an infrastructure capable of exceeding customer expectations.

Matt Steely

VP of Operations

Matt Steely, Vice President of Operations, has more than 13 years of experience leading call centers and contact center operations. Before joining Creative Lodging Solutions, Matt held progressive senior leadership roles at companies like Xerox and Pacific Pulmonary Services. His primary objectives at CLS include driving productivity improvements, providing support and development for the leadership team, and consistently delivering a best-in-class customer experience.