18 Jan You’ll Enjoy Your Stay With ESA!
We had a few moments to sit down and chat with Mr. Brook Moody, Senior Director of Account Sales for Extended Stay America, about the unique offerings of ESA and their expanding partnership with CLS.
First, a brief introduction: ESA is America’s leading owner-operated extended stay hotel chain, with approximately 600+ Extended Stay America locations nationwide and over 3 million check-ins per year. In 2016, the brand spent over $100 million in renovations and plans to spend another $35 million in 2017.
Extended Stay America delivers, as evident by their name, extended stay hotel service for long-term travelers, but what many don’t know is that shorter-term (broadly defined as 5 nights or fewer) travelers opt for ESA too. Many travelers choose ESA over more conventional hotel choices because of access to a fully-equipped kitchen, pet-friendly rooms, grab-and-go breakfasts, and more. Not to mention, every hotel location boasts the tremendous perk of on-site laundry.
As far as CLS goes, “It’s a natural fit for a sustainable relationship because we’re serving the same customer profile,” says Brook. “CLS books business travel stays, some longer term, and Extended Stay America takes care of their needs with expansive amenities and great service.”
From a philanthropic perspective, ESA gives a traveler much more than a comfortable, full-amenity stay. Their partnership with the American Cancer Society’s Hotel Keys of Hope Program, which allows cancer patients and their families a free or deeply discounted room for when they have to leave town for the best treatment options, helps dissolve the financial struggle of traveling patients who need treatment. According to a recent press release, “Since launching nationwide in 2013, Extended Stay America has donated more than 45,000 room nights helping roughly 6,700 patients and their families save nearly $1.2 million in costs associated with traveling for necessary cancer treatments.”
Brook is very proud of the American Cancer Society partnership: “For-profit companies that take care of their communities are exceptionally rare. ESA is proud to serve as an example to other members of the industry.” All ESA guests can now help fight cancer through ESA’s Leave a Key, help Save a Life program. All you have to do is drop your room key at the front desk’s donation box. According to ESA, “For every key dropped in the box, we will donate $1 of hotel room value, up to $1 million dollars for the Hotel Keys of Hope program so that even more cancer patients can benefit. Over the next two years, we have committed to provide 100,000 hotel rooms to help in the fight of cancer.”Thriving Hotel Partnerships